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PEOPLE DILIGENCE

Our non-clinical web based management training recognises that for a team to work effectively training needs to extend beyond clinical aspects within healthcare.

In partnership with People Diligence we offer training in Supportive Management, designed to build resilience, self-awareness and coping strategies to help team leaders with the complexities of managing teams.

PEOPLE DILIGENCE

Supportive Management

People Diligence help businesses ‘get more from their people’ – not by working them harder but by helping them to work smarter. Together we believe that success is driven by enthusiastic, energised teams who constantly seek to improve and transform everything they do. When teams feel safe to call out problems, suggest new ideas and freely share their knowledge with colleagues, organisations become more resilient.

Their pilot programme, offers an extract from the broader management programme to focus on supportive management behaviours. We teach a specific toolkit showing when to step in and ‘direct’ your team and when to step back and ‘empower’ them. Supportive managers raise levels of engagement, motivate their team to persist on difficult tasks and help them through setbacks.

The course includes a short introductory webinar and 8 modules with a reading / listening time of approximately 3 hours. These modules will cover:

  1. Team purpose
  2. Giving good feedback
  3. Being approachable
  4. Active listening
  5. Recognising good work
  6. Showing sincere interest in team
  7. Coaching your team
  8. Inspiring your team through setbacks

For more information about the full range of Management Courses offered by People Diligence please visit their website.